Frequently Asked Questions:
What is your return policy?
We will accept in-store returns within two weeks of the date of purchase for store credit or exchange only. Products must be in their original condition and accompanied by a reciept.
Can I purchase your products online?
Currently, we are only selling out of our brick-and-mortar location. We hope to sell online in the future. We'll be sure to announce updates via Instagram and our Mailing List. To receive updates, please sign up below!
For all inquiries in the meantime, reach us at firstname.lastname@example.org. For specific product requests, please provide us with your mailing address so we can calculate shipping. We ship via Canada Post; shipping costs are the customer's expense. Any additional duties and taxes upon receipt may be extra and are the recipient's expense.
Shipping rates typically range from $12-$16 within Canada. All payments are processed securely online via Shopify.
Will you sell my products at your shop?
We are always eager to see new work! But please know that we have a long waiting list of products that we plan to gradually add to the shop, as time and budget allows. We receive many submissions from sellers who'd like their work featured in the shop, and look over new catalogues and samples often. If it's something we feel will be a good fit for the shop, we will definitely be in touch to place an order or if we need any further information.
Do you donate to socials and fundraisers?
We do donate to local nonprofits and community-minded fundraising events whenever possible. Email us with your donation request; if we are able to contribute we will get back to you. Please keep in mind we receive a high volume of inquiries. While we would like to donate to every worthy cause, we cannot accommodate every request.
Are you Hiring?
Check for current job openings here.